Support

Here are the answers to the most popular questions about our games, the game client and the CreaGames platform.

The Third Age

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The game freezes, lags. What should I do?

1. You need to clear your browser cache
2. Check for Flash Player update
3. disable all browser extensions for the game page
4. If the problem persists, try entering the game through a different browser
5. Close all third-party tabs and disable programs
6. Perhaps your Internet speed is not enough, try disabling programs that require an Internet connection
7. Check your computer for viruses, they can significantly reduce the performance of your system.

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