Here are the answers to the most popular questions about our games, the game client and the CreaGames platform.

General Questions

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How do I contact technical support?

If you encounter a problem in the game or have questions for technical support, you can use the knowledge base.

In the knowledge base, you can find the information you need to solve your problem. To search for information, you can use this form.

If you did not find the information you need, you can contact the technical support service by clicking on the "Send" button.


Didn't find what you were looking for? Send a request to the tech support - Send

Important! For each problem, create a separate request, this will speed up the search for a solution by the support team.

Ticket history